Failing to meet these PCI compliance regulations is just not an option, no matter how many different tasks in different areas of expertise a small business leader happens to be juggling at the same time. That’s why Leah Boshart, Area Director for two of Camp Bow Wow’s dog daycare locations, partnered with Impact’s Managed IT team to manage her business’s daily IT operations, and offer technical advice and support through the construction process of their new location.
With 180 locations and counting, Camp Bow Wow is a dog daycare offering many small business owners the unique opportunity to run their own set of facilities. Leah Boshart is the Area Director who supports the Waukesha location, which celebrates 10 years in business, and another location in Oak Creek that opened in 2020. Together, these two locations employ about 40 staff members. Without any dedicated IT professionals on staff, the team was left to try their best to meet all their IT and security needs on their own.
In Waukesha, that left Leah to split her time between performing her regular duties and acting as the IT manager in response to common IT challenges like Wi-Fi interruptions, disorganized file sharing systems, and outdated software and hardware.