As a franchise with 180 locations and counting, Camp Bow Wow offers the unique opportunity to small business owners to run their own set of facilities. Leah Boshart supports two of these doggie daycares, one in Waukesha that celebrates 10 years in business, and the other in Oak Creek, which opened its doors in 2020. With a staff of approximately 40 people between these two locations, Leah found that because they had no dedicated IT staff, the team had to manage these issues themselves.
In Waukesha, Leah split her time between her typical job responsibilities and trying to fix common IT issues. W-Fi would go down, hardware and software were quickly becoming out of date, and employees struggled to keep their digital files organized without a file sharing system. The team was also working to improve their security standards to meet PCI compliance in order to be able to take credit card payments securely and run their webcam system with less risk. Meanwhile, the build-out in Oak Creek became more complex when current IT issues were factored in alongside the need to find several outside vendors.
How did Camp Bow Wow achieve compliance, security-first IT standards and gain back the time to focus on the two facilities? Find out in this client testimonial.
In it, Leah discusses how the Impact Managed IT team delivered managed IT solutions through the comprehensive CompleteCare program. Impact’s network experts did a full assessment, and worked with not only the team at Camp Bow Wow, but also their additional vendors to bring Waukesha up to standard and get Oak Creek up and running from day one.
Small business owners and leaders, take a few minutes to watch this IT customer testimonial and find out just how much of a difference working with an outsourced provider can help you bring back productivity into your workspace and deliver on your business goals.