Which PSAs Does NinjaRMM Integrate With?

Which PSAs Does NinjaRMM Integrate With?

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When evaluating a new remote monitoring and management platform for your business, it’s critical that it integrates with your chosen PSA (Professional Services Automation system). PSAs help MSPs manage all of their business activities – from sales, marketing, and project management, to billing, accounting, and HR.

Since Ninja does not have our own proprietary PSA, we’ve created tight integrations with some of the leading PSA software in the market today.

NinjaRMM PSA Integration Options

NinjaRMM currently integrates with:

The NinjaRMM ConnectWise Manage Integration

ninjarmm connectwise manage integration

The Ninja / ConnectWise Manage integration (formerly ScreenConnect) provides our partners with:

  • Two-way ticketing sync so that alerts reset in Ninja close Manage tickets, and vice-versa
  • Automated ticket creation with custom ticket templates from triggered alerts in Ninja
  • Device syncing from Ninja to Manage with customizable device detail sharing
  • Organization, location, and device role mapping from Ninja to Manage
  • Ninja-managed remote access from Manage
  • A Ninja quick-access link directly in Manage

The NinjaRMM Datto Autotask PSA Integration

ninjarmm datto autotask integration

Datto’s Autotask is another common PSA which Ninja integrates with. Our integration capabilities for Autotask are very similar to our Connectwise Manage integrations.

The Ninja / Autotask integrations provides our partners with:

  • Automated ticket creation from triggered alerts in Ninja
  • Two-way ticketing sync so that alerts reset in Ninja close Manage tickets, and vice-versa
  • Device syncing from Ninja to Autotask with customizable device detail sharing
  • Organization, location, and device role mapping from Ninja to Autotask
  • Ninja-managed remote access from Autotask
  • A Ninja quick-access link directly in Autotask

The NinjaRMM HaloPSA Integration

ninjarmm-halo-psa-integration

The Ninja / HaloPSA integrations provides our partners with:

  • One-click ticket creation from triggered alerts in Ninja
  • Device syncing from Ninja to Halo
  • Organization and device role mapping from Ninja to Halo

The NinjaRMM Accelo Integration

ninjarmm-accelo-integration

The Ninja / Accelo integrations provides our partners with:

  • Automated ticket creation from triggered alerts in Ninja
  • Device syncing from Ninja to Accelo
  • Organization and device role mapping from Ninja to Accelo
  • A Ninja quick-access link directly in Accelo

The NinjaRMM SherpaDesk Integration

ninjarmm-sherpadesk-integration

The Ninja / SherpaDesk integrations provides our partners with:

  • One-click ticket creation from triggered alerts in Ninja
  • Device syncing from Ninja to SherpaDesk
  • Organization and device role mapping from Ninja to SherpaDesk
  • A Ninja quick-access link directly in SherpaDesk

 

The NinjaRMM RepairShopr Integration

ninjarmm-repairshopr-integration

The Ninja / RepairShopr integrations provides our partners with:

  • One-click ticket creation from triggered alerts in Ninja
  • Device syncing from Ninja to RepairShopr
  • Organization and device role mapping from Ninja to RepairShopr
  • A Ninja quick-access link directly in RepairShopr
  • Ninja-managed remote access from RepairShopr

 

The NinjaRMM  HarmonyPSA Integration

ninjarmm-harmony-psa-integration

The Ninja / HarmonyPSA integrations provides our partners with:

  • Automatic ticket creation from triggered alerts in Ninja
  • Two-way ticketing sync so that alerts reset in Ninja close Harmony tickets, and vice-versa
  • Device syncing from Ninja to Harmony
  • Organization and device role mapping from Ninja to Harmony

The NinjaRMM Computicate PSA Integration

ninjarmm-computicate-integration

The Ninja / Computicate integrations provides our partners with:

  • Automatic ticket creation from triggered alerts in Ninja
  • Two-way ticketing sync so that alerts reset in Ninja close Computicate tickets, and vice-versa
  • Device syncing from Ninja to Computicate
  • Organization and device role mapping from Ninja to Computicate

Integration with almost any PSA via email

In addition to all the API-based integrations NinjaRMM offers with leading PSAs, Ninja can provide benefits to almost any existing API that can ingest tickets via email. Any Ninja alert can trigger a notification to a pre-defined email for ticket ingestion.

The Ninja alert notification includes a lot of useful details that will be ingested into the PSA, including:

  • Organization
  • Device name
  • Link to device in Ninja
  • Device role
  • Time the alert was triggered
  • Alert severity
  • Alert priority
  • Alert message

Between the Ninja device link and details about the alert that was triggered, the majority of the information you need to create a ticket will be included.

For more information on each of these integrations, visit our PSA integrations page: https://www.ninjarmm.com/integrations/#psa